FREQUENTLY ASKED QUESTIONS
Answers to frequently asked questions, everything you need to know!
Order Inquiry
Where is my order?
A: Shortly after placing an order, you will receive an email containing the tracking information for your order. If you have not yet received this email, please note that it may take some time to ship your order. If you would like extra support regarding your order, contact us here. Please make sure to include your order number in your message.
I used the wrong address when placing my order, how do I change it?
A: Please get in touch with us with the correct address and order number ASAP, here.
If you need additional support with your order, you can contact us here.
20-Day Cacao Challenge
How does it work?
FOR 20 DAYS, WE WILL MEET FOR A 60-MINUTE DAILY GROUP CALL AND SHARE A CUP OF CACAO.
This is a community event of connection, healing, and openness.
If you have been following us, you know there is a sacred calendar called the Cholq'ij (sacred calendar of life) and every day has a specific energy that carries us throughout the day and determines what will happen. In our challenge we will go through the 20 energies of the Cholq'ij, and every day we will explore each one through cacao.
As we mentioned, our teachers spent the last 15 years doing research and what they discovered will determine this Challenge...
Part of their research was dedicated to recipes, and they discovered there is a recipe for each nahual (energy of the Cholq'ij).
Let's look at an example: On the day that is carried by the energy of Ajaw Aj, you can mix cacao with chili to boost the healing of the nervous system. And since the energy of the day naturally activates that part of your body, the mix creates a powerful healing reaction.
Some days will heal the physical body, others will heal the emotions and mind, and others will help have a profound spiritual experience.
The 20-Day Challenge will cover all of the days, we will recreate recipes the Mayans were using thousands of years ago, and get to know the true ancient uses of cacao.
What Benefits can I expect?
- Overcome your anxiety
- Improve your depression
- Become more open and feel lighter
- Improve your overall health
- Less conflict in your relationships
- Revelations about your life and healing
- Learn your personal Mayan energy and how to work with it for self-improvement.
We could keep going with the benefits because here is the thing, there are very few areas of life cacao doesn't help with.
It crosses the blood brain barrier and regulates dopamine and serotonin, which are the happy chemicals! It doesn't only make you feel a heart opening, it literally contains amino-acids and fats that improve blood flow and relax the muscles.
Cacao puts your body in the perfect state between physical, mental, emotional, and spiritual well-being!
When do we start and what time are the live calls?
The 20-Day Cacao Challenge starts on Sunday June 30th.
The daily sessions will last around 60 minutes and always start at 8 AM Pacific Time (11 AM Eastern Time, 5 PM Central European Time).
Participants who purchased the Full Experience will also have access to the recordings of our daily sessions, in case you can't make it to every single one of them live.
Where do I access the recordings?
A: When purchasing the 20-Day Cacao Challenge premium package, you receive an email with all the information you need to access the recordings, recipe, and Zoom link. Please check your spam folder and follow the instructions in the email. If you need further assistance click here.
Where can I access the Cacao Challenge?
If you purchased the Full Experience, you will have access to the Cacao Challenge Community Space and there you will find a Recordings section with all the recordings.
The link to access this space:
If you purchased the Free Experience, your recipes as well as the link to access the live calls will be emailed to you. We use the same link every day so once you have it you can continue to use it for each consecutive days.
Where do I access the Zoom link?
When signed up for the 20-Day Cacao Challenge Full Experience, you can acess the ink in the Cacao Challenge Community space and you will also receive an email the week before the challenge starts with the Zoom link and recipe/ingredient list.
When signed up for the 20-Day Cacao Challenge Free Experience, you will receive an email the week before the challenge starts with the Zoom link and recipe/ingredient list. If you have not yet received it, please contact us here.
How do I upgrade?
You can upgrade anytime by simply adding the Full Experience to your cart and checking out.
Once your order has been processed you will receive an email with instructions on how to access the premium section of our Mayan Wisdom Community.
When will my cacao arrive?
Your cacao will be shipped out approximately 24 hours after you check out.
We urge you to factor in shipping time if you are wanting your cacao to arrive before our start date of June 30th.
Shipping can take anywhere from 3-12 days depending on your location. We recommend giving yourself a buffer of 12 days.
What if I am a already a community member?
If you are already a community member you will NOT need to create a new account. All you will need to need to do is activate your access to the Premium section via a link that will be emailed to you upon purchase of the Full Experience.
If you are already a member and are just wanting to sign up for the Free Experience, you will receive all communications via email and not via the community so there is no action required.
Where can I watch the recordings?
With the Full Experience, you will have access to the Cacao Challenge Premium section and there you will find a Recordings section with all the recordings.
Remember, the Free Experience does NOT grant you access to the recordings.
Where can I find the list of recipes for the Challenge?
We have created a beautiful PDF document with all 20 recipes which will be emailed to you approximately 2 weeks before our start date.
If you have signed up for the Full Experience you will also find this document in the premium section of the community.
What if I don’t find all the ingredients?
If you can’t find all of the ingredients, we recommend just the drink the cacao by itself.
There will be some ingredients, that can be substituted and we will provide this information within the recipe doc.
Will the 1lb of cacao last long enough for the challenge? What are the measurements?
If you have signed up for the Full Experience, the amount of cacao we send will be enough for both new and 'standard' drinkers.
Here is our recommended dosage for the Challenge.
0.5 oz (14 grams) for the first 10 days, and 1 oz (28 grams) for the last 10 days.
If you know you like your cacao a little stronger then we recommend adding a little more to your cart when you check out.
How/where can I calculate my Mayan Energy?
Visit our calculator here to find out your energy and the energy of the day.
Does it include cacao?
A: Yes, it does. If you would like to track your order click here.
Cacao Healing Bundle
Where do I access the course?
A: The Cacao Healing Course is hosted in our Community. Upon purchasing the Cacao Healing Bundle, you will receive an email with the steps on how to access the course. If you did not receive an email, please contact us, including your order number in the message here.
If you are having trouble accessing the Cacao Healing Bundle, you can contact us here.